Install Universal Code (MUST APPLY)

What is Universal Code?

The UNIVERSAL CODE is essential for communication between your site and Kundello. It should only be installed once and not multiple times. If you have previously installed this code, please don't install it again.

Here is the Universal Code that you need to embed in your Shopify store:

<script type="text/javascript" src="https://widget.kundello.com/customerreviews.js" async=""></script>

Important info:

You can also find the Universal Code on any Widget page under the Widgets tab in your Kundello admin.

Follow these steps to install Universal Code:


Step 1: Access the Theme Editor

  1. Log in to your Shopify admin panel.
  2. Click on the Online Store tab in the left-hand menu.
  3. Under the Themes section, click the Actions dropdown (next to your active theme).
  4. Select Edit code to open the theme editor.

Step 2: Locate the theme.liquid File

  1. In the file directory on the left-hand side of the editor, click on the theme.liquid file (usually listed under Layout).
  2. Scroll down or use the search function (Ctrl + F or Cmd + F) to find the closing tag near the top of the file.

Step 3: Embed the Universal Code

  1. Copy the following Universal Code snippet:
<script type="text/javascript" src="https://widget.kundello.com/customerreviews.js" async=""></script>
  1. Paste the code snippet just before the closing </head> tag in the theme.liquid file

Step 4: Save Your Changes

  1. Click the Save button at the top right corner of the editor to apply your changes.

Here are the screenshots that visually explain the steps:

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