Install Universal Code (MUST APPLY)

What is Universal Code?

The Universal Code is essential for communication between your site and Kundello. It enables the proper functioning of widgets and feedback features.

This code should only be installed once; do not install it multiple times.

If you have already installed this code in the past, please don't install it again.

Helpful info:

The Universal Code can be found on any Widget page inside your Kundello admin.

  1. Log in to your Kundello dashboard
  2. Navigate to the Widget tab in the main menu
  3. Click on any Widget
  4. You will find the Universal Code on the left side, under the settings options

Follow these steps to install Universal Code on your Shopify store:


Step 1: Access the Theme Editor

  1. Log in to your Shopify admin panel.
  2. Click on the Online Store tab in the left-hand menu.
  3. Under the Themes section, click the Actions dropdown (next to your active theme).
  4. Select Edit code to open the theme editor.

Step 2: Locate the theme.liquid File

  1. In the file directory on the left-hand side of the editor, click on the theme.liquid file (usually listed under Layout).
  2. Scroll down or use the search function (Ctrl + F or Cmd + F) to find the closing tag near the top of the file.

Step 3: Embed the Universal Code

  1. Copy the following Universal Code snippet:
<script type="text/javascript" src="https://widget.kundello.com/customerreviews.js" async=""></script>
  1. Paste the code snippet just before the closing </head> tag in the "theme.liquid file"

Step 4: Save Your Changes

  1. Click the Save button at the top right corner of the editor to apply your changes.

Here are the screenshots that visually explain the steps:

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