Shopify Installation FAQ

1. What is the universal code, and why do I need it?

The universal code is a foundational script that must be added to your Shopify store for the widgets to function. It loads the necessary libraries and ensures all widgets on your site work seamlessly. You only need to install it once, typically in the theme.liquid file.

2. Do these widgets work with all Shopify themes?

Yes, the widgets are compatible with most Shopify themes. However, the installation steps may vary slightly between themes. For example, Shopify 2.0 themes allow more flexibility with sections, making widget placement easier.

3. Are the widgets compatible with Shopify 2.0?

Yes, the widgets are fully compatible with Shopify 2.0. With 2.0 themes, you can add widgets as dynamic sections or blocks without manually editing code in some cases. If manual installation is required, the steps remain the same as for older themes.

4. Are there any differences for Shopify Plus?

Generally, no. Widget installation is the same for most pages on Shopify Plus stores. However, if your theme has a different code structure, you may need a developer’s assistance. Alternatively, feel free to contact us for support.

5. How can I verify that a widget is installed correctly?

After following the installation instructions:

1. Save your changes in the theme editor.
2. Visit the page where the widget should appear (e.g., a product page for Product Review Stars).
3. Ensure the widget is visible and functioning as expected. If the widget doesn't appear, double-check the code placement or contact support.

6. Can I customize the widget's appearance?

Yes, you can customize the widget's placement and styling using CSS. For example, you can adjust its position, size, or color to match your store's theme.

7. What should I do if a widget doesn't display on my store?

• Ensure the universal code is correctly installed in the theme.liquid file.
• Check that the widget code was placed in the correct file and location.
• Clear your browser cache to load the latest changes.
• If the issue persists, contact support for assistance.

8. Do I need coding knowledge to install these widgets?

No, you don't need coding experience. The instructions provided in this documentation are beginner-friendly and include screenshots to guide you. If you encounter any issues, you can refer to the video demonstrations or contact support.

9. How do I remove or disable a widget?

To remove a widget, simply delete the widget code from the relevant file in the theme editor and save your changes.

10. Can I add widgets to custom pages?

Yes, you can add widgets to custom pages by editing the appropriate page template file. For example, for a custom testimonials page, you can use the Wall of Love widget.

11. Are these widgets mobile-friendly?

Yes, all widgets are responsive and designed to work seamlessly on both desktop and mobile devices. If you encounter any layout issues, you can adjust the styling using custom CSS.