Business Reviews - How to send review requests?
Sending review requests is simple, and there are three ways to do that:
2. Manually - a single request
3. or Manually - multiple requests at once
1. Automatic Review Requests
To send review requests automatically, you will need to install a line of code on your checkout page and select the delay time frame.
To do that, go to Settings >> General Settings >> Automatic Invites - API Integration and follow the instructions, or visit the separate guide here - Automatic Review Invites Setup Guide.
2. Manual Review Requests - Single
To send review requests manually, as a single invite, go to your admin panel and click on SEND INVITES button:
You will be taken to the invites page, where you need to take the first option - SINGLE INVITE. Fill in your customer details, click SEND REVIEW INVITE button, and you are done. A review request has been sent to your customer.
Here is the screenshot of that page:
3. Manual Review Requests - Multiple (bulk)
To send multiple review requests at once, go to your admin panel and click on SEND INVITES button:
You will be taken to the invites page, where you need to click on the second option - MULTIPLE INVITES.
There are 4 easy steps to complete to send multiple invites:
Step 1. Download the template and fill in your customer details
Step 2. Click to search for the template in your computer
Step 3. Click to upload the template to Kundello
Step 4. Click SEND MULTIPLE INVITES, and your review invitations will be sent to your customers immediately.
Once your multiple invites are sent, you will see the statistics like in the screenshot below:
We hope the above will be helpful, and please let us know if you have any questions.