Kundello Overview

Hi, thank you for joining Kundello! We hope you'll get many fantastic reviews and lots of valuable customer feedback 😊

Why use Kundello?

Kundello helps you automate reviews and customer feedback.

1. Customer Reviews are the social proof that helps you build customer trust and win more business.

2. Customer Feedback helps you measure your customers' satisfaction with your product, service and website.

3. Automating these repetitive tasks will save you time and money and make getting reviews and customer feedback a predictable and scalable process.

What features are available to you?

Kundello users get access to every feature available. The only difference between the plans is the available monthly request/survey quotas. Everything else is included.

This is what's available with every plan:

REVIEWS

Business Reviews
Product Reviews
Customer Q&A (part of product reviews)
Negative Feedback (or negative reviews prevention - part of both Business and Product Reviews)

CUSTOMER FEEDBACK

Net Promoter Score (NPS) - measure customer satisfaction and loyalty.
After Purchase Survey (APS) - collect feedback after every purchase.

WIDGETS

Showcase reviews on your website using Kundello widgets

INTEGRATIONS

RESTful API to automate everything
Connect your Google and Facebook accounts

Where to start?

Step 1 is to connect your website with Kundello, which will make automation possible. Here is the guide - Automation Setup Guide

Step 2 is to customize every type of customer feedback you have decided to collect in Step 1.

Here are the guides to customising feedback types: