Kundello Overview

Hi, thank you for joining Kundello! We hope you'll get many fantastic reviews and lots of valuable customer feedback 😊

Why use Kundello?

Kundello helps you automate reviews and customer feedback.

Reviews are social proof that helps you build customer trust and win more business, and customer feedback helps you measure customer satisfaction with your product, service and website.

Automating these repetitive tasks will save you time and money and make getting reviews and customer feedback a predictable and scalable process.

What features are available?

Depending on your plan, Kundello offers you the following features:

REVIEWS

Business Reviews
Product Reviews
Customer Q&A (part of product reviews)
Negative Feedback (or negative reviews prevention - part of both Business and Product Reviews)

CUSTOMER FEEDBACK

Net Promoter Score (NPS) - measure customer satisfaction and loyalty.
Post Purchase Survey (PPS) - collect feedback after every purchase.

WIDGETS

Showcase reviews on your website using Kundello widgets

INTEGRATIONS

Shopify
RESTful API
Google and Facebook integration

Where to start?

Step 1—The first step is to connect your website with Kundello to make automation possible. Here is a guide that will help you do that: Automation Setup Guide.

Step 2 - The second step is to customize the feedback type you decided to collect in Step 1. Here are the guides for that: