Shopify Integration Guide

Follow this guide to set up your Kundello x Shopify integration. The steps are easy to follow and do not require technical expertise. You will need to configure settings in both Kundello and Shopify.

Kundello Configuration

Log in to your Kundello admin and click "Shopify Integration" under the Integrations tab in the main menu.

1. Enter Your Shopify Store Name

To find your Shopify Name:

  1. Log in to your Shopify store admin
  2. Look at the URL in your browser's address bar.
  3. Your store name is the full domain, including ".myshopify.com."

For example, if the URL is "https://mystore.myshopify.com/admin," your store name is "mystore.myshopify.com."


2. Enter Your Shopify Webhooks Signature

To find your Shopify Webhooks Signature:

  1. Log in to your Shopify store admin
  2. Click on "Settings" at the bottom left
  3. Select "Notifications" from the settings menu
  4. Scroll down to the "Webhooks" section and click on it
  5. Here you'll see "+Create Webhook" and below it "Your webhooks will be signed with"
  6. The numbers and letters under "Your webhooks will be signed with" is your Webhooks Signature
  7. Copy and paste your webhook signature in Kundello

Here is an example what it looks like:


3. Enter Your Shopify Storefront API Access Token

To obtain your Shopify Storefront API Access Token, you need to create a private app in your admin section. Once the app is created, you will receive the API access token to insert here.

The steps are easy to follow and do not require technical expertise.

Shopify Configuration

In Shopify, you will need to complete two easy-to-do tasks. Here are the steps:

1. Create a Webhook

To create your Shopify Webhook:

  1. Log in to your Shopify store admin
  2. Click on "Settings" at the bottom left
  3. Select "Notifications" from the settings menu
  4. Scroll down to the "Webhooks" section and click on it
  5. Click on "+ Create Webhook" and a new window will open up
  6. In the "Event" drop menu, select "Order Payment"
  7. In the "Format" drop menu, select "JSON"
  8. In the field URL, enter "Kundello Webhooks URL." You will find this URL in your Kundello admin on the Shopify Integrations page - please see the image below.
  9. In the "Webhook API version" drop menu, select the "latest" version. Example: "2024-07 (Latest)"
  10. Click "Save", and you have successfully created the webhook.

Here is where you will find the "Kundello Webhooks URL" in the Kundello admin on Shopify Integrations page:




Setup Shopify Webhooks

  1. Log in to your Shopify store
  2. Go to Settings
  3. Click on Notifications
  4. Click on Webhooks
  5. Click on Create Webhook
  6. In the "Event" drop menu, select "Order payment"
  7. In the "Format" drop menu, select JSON (if it's not selected by default)
  8. In the "URL" you need to paste your Kundello Webhook URL for Shopify, which you will find at the bottom of the Shopify Integration page in your Kundello user admin page
  9. In the "Webhook API version" drop menu, select (Latest) API version
  10. Click SAVE, and you are done.
  11. Now copy the numbers and letters under the "Your webhooks will be signed with" section - which is below your created webhook, and paste that on the Kundello Shopify Integration Page in the field "Shopify Webhooks Signature."
  12. Now go to Step 2.

Get Storefront API Access Token

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